Public Safety Honored

Awards were presented yesterday by Chicago’s Office of Emergency Management and Communications (OEMC) Executive Director, José A. Santiago, to outstanding 9-1-1 call-takers and dispatchers during National Public Safety Tele-communicators Week.

National Public Safety Tele-communicators Week takes place during the second week in April every year.

It was established in 1981 to raise awareness of the hard work and dedication 9-1-1 call-takers, dispatchers, and other tele-communications staff.

“The job of an emergency call-taker or dispatcher is incredibly important, rewarding – and stressful,” Santiago states.  “[Wednesday’s] award ceremony provides OEMC leadership with the opportunity to recognize employees who have performed their duties admirably, and delivered superior service for the residents of Chicago.”

Call-takers and dispatchers were honored this year for their efforts for actions taken from September 2010 to March 2011.

Emergency updates can be found by signing up for Notify Chicago alerts at as well as the Chicago Office of Emergency Management and Communications’s Facebook page.